EGFIE values its customers and will make every effort to maintain the highest  professional and ethical standards. However, EGFIE regards as invalid any special terms and conditions set forth by any other party. Including purchasing, quotations, warranties or other statements. EGFIE's response to a quotation, purchase order or inquiry shall not be construed as acceptance of any conditions stated therein.

Credit Terms   Net 30 days from date of invoice to customers with satisfactory credit references.

Claims and Returms   Inspect all shipments upon receipt. Missing cartons or obvious damage to cartons should be noted on the delivery receipt before signing. Do not return any goods to us without obtaining prior approval and instructions from our Return Department. Goods returned unauthorized or by collect freight may be refused. Goods accepted for restocking will be exchanged or credited to your EGFIE account and are subject to a restock fee of up to 25%. Goods returned which were ordered by customers in error are subject to a 25% restock fee.